Feedback Survey

We value your opinion and Customer Feedback is a vital tool in our endeavour to continue to provide exceptional customer service.

We appreciate you taking the time to fill out this survey and upon receipt we would love to credit your account with $5 towards your next treatment at the clinic for your valuable time!

Your name (optional)

Your email

Your therapist's name

* On a scale of 1-10 with 10 being the best, how would you rate your massage?

Are you able to give 3 examples on how we could improve on that rating?

* Did your therapist ask throughout the massage if the pressure was okay?

* On a scale of 1-10, how did you find the time management of your treatment?

* How would you rate the professionalism of your therapist on a scale of 1-10?

* How would you rate the presentation of your therapist on a scale of 1-10?

What were the 3 things that you felt the therapist did really well?

Did your therapist give you stretches to do at home in between visits and if so did this help?

How did you find the overall layout and feel of the clinic?

How would you rate the reception team in regard to helpfulness and professionalism?

Did your therapist suggest the time frame to come see us again to continue improvement?

Is there anything else that would make you think twice about coming back to see us?

Any other comments?

* Type the numbers.

Feedback Survey

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