On a scale of 1-5 with 5 being the best/ideal, how would you rate:
your massage overall? 1 2 3 4 5
If not 5, how could we improve your massage?
the professionalism and presentation of your therapist? 1 2 3 4 5
If not 5, how could our therapists improve?
the reception team in regard to helpfulness and professionalism? 1 2 3 4 5
If not 5, how could our reception team improve?
the overall layout and feel of the clinic? 1 2 3 4 5
If not 5, how could we improve the clinic?
Name of therapist
Date of visit
How did you find the pressure of your massage?
Did your therapist ask throughout the massage if the pressure was okay? Yes No
How did you find the time management of your treatment?
What were 3 things that you felt the therapist did really well?
Therapist praise 1
Therapist praise 2
Therapist praise 3
Did your therapist give you stretches to do at home in between visits? Yes No
If so, did this help? Yes No
Did your therapist suggest the time frame to come see us again to continue improvement? Yes No
Name
Contact number
Email
Is there anything else you would like to tell us that would make you think twice about coming back to see us?
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